Privacy Policy

Unclara OÜ, a company registered in Estonia, operates the Unclara learning intelligence platform and is the data controller for the data described here. For questions about this policy, contact hello@unclara.com.

When you create a workspace we store your name, work email, organization name and authentication details. We use this to sign you in, secure the account, provide support and send service messages such as billing or security notices.

Materials you upload (for example a course PDF) are stored so we can extract concepts and generate assessments. You remain responsible for having the right to upload the material. You can delete uploaded material from your workspace at any time.

When a learner completes a shared assessment we collect the identifiers you or they provide (typically a name and/or email) along with their answers and timing. This data belongs to your organization. Unclara OÜ acts as processor and handles it on your instructions so you can see concept-level mastery and knowledge gaps.

If you are a learner and want your data removed, contact the education provider who shared the assessment with you, or write to us and we will route the request.

We use AI models to detect concepts in uploaded material, draft assessment questions and summarise results into recommendations. Content may be sent to model providers acting as our subprocessors solely to return that output. We do not sell your content, and we do not use your workspace content to train third-party foundation models.

AI output can be wrong. Review generated questions and recommendations before relying on them for grading or academic decisions.

We collect limited product analytics such as pages viewed, features used and error reports so we can improve reliability. Where required, this is done on the basis of consent.

We use strictly necessary cookies for sign-in and security, plus optional analytics cookies. See the Cookie Policy for details and how to change your choices.

We use encryption in transit, access controls, least-privilege internal access and audit logging. No online service can promise absolute security, and we make no guarantee of invulnerability.

Workspace content is retained while your account is active. After cancellation we retain data for a limited wind-down window so you can export it, then delete or anonymise it. Some records, such as invoices, are kept longer where required by law.

We rely on third parties for cloud hosting, database and storage, email delivery, payment processing, AI model inference and product analytics. A current list is available on request. We require subprocessors to protect data on terms consistent with this policy.

Depending on where you live you may have rights to access, correct, export, delete or restrict processing of your personal data, and to object to certain processing. Email hello@unclara.com and we will respond within a reasonable period.

We will update this page when our practices change and adjust the "last updated" date. Material changes will be communicated to workspace administrators.